QQube Reports Missing Data in the New Year?

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It’s late January or early February and you’re running you reports for the first month of the year – but no data is showing!

The problem isn’t the report – how could it be? It’s been working for you for ages.

Fear not! The problem is just a QQube setting. And it’s easy to change:

Adjust the Dimension End Year settings here for QQube version 10 and above.

Once that’s done, run a Manual Refresh and try the reports again.

Just a reminder – since it’s that time of year. There are a bunch of reasons you may want to reload the data from scratch:

  • QuickBooks Year Upgrade (e.g. from 2023 to 2024; upgrading from Release 3 to Release 4 does not require a reload)
  • You run a Rebuild on your QuickBooks file
  • You merged items on one of these lists:
    • Accounts on the Chart of Accounts
    • Items
    • Customers
  • You’ve changed the name/label of a Custom Field

Resources

How to do a Rebuild

Feel free to submit a Support Ticket here if that didn’t resolve the issue.